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Shipping FAQ Bags

WHEN WILL MY ORDER SHIP?

We hustle! But it still takes 1-2 business days to prepare your order for shipping.

HOW LONG WILL SHIPPING TAKE?

Alas, this pandemic has been rough on shipping carriers around the world. Below are our typical shipping times but we are being told by our shipping partners to expect additional delays.

USA & Canada

Shipping takes 12 - 18 business days

Europe

Shipping takes 2 – 7 business days

International*

Shipping takes 12 - 18 business days

*Please note: we ship everywhere in the world except Belarus, Burundi, Central African Republic, Cuba, Iran, Libya, North Korea, Somalia, Sudan, Syria, and Zimbabwe.

WHO HANDLES THE SHIPPING?

My tote bags are shipped via by Deutsche Post, DPD CZ, or Spring Bag & Trace.

CAN I PAY FOR FASTER SHIPPING?

I really wanted to offer free shipping to the US and Canada, and a low $5 rate to anywhere else in the world, which means I am unfortunately not able to get fancy with shipping options.

WHY ARE YOUR PRODUCTS SO PRICEY?

I know! Truly, most of the cost is shipping! I suppose it's no small feat to fly a tote bag across the continent, but it surprised me too. I just felt that bundling it up in one upfront fee with free shipping included (or a low flat shipping rate outside of North America) was a nicer option than offering a modestly priced item and then surprising you at check-out with a hefty shipping fee.

CAN YOU SHIP TO P.O. BOXES?

You bet!

WILL I BE ABLE TO TRACK MY SHIPMENT?

Yes, you’ll be given a tracking number. Kindly note, we are not responsible for any additional customs tariffs or charges that your country imposes on your package, nor can we predict what they might be.

HOW IS MY TOTE BAG PACKAGED?

Shipped in self-sealing poly bags or paper envelopes that provide excellent protection while it's on the way to you. Cardboard boxes are used if your order is bigger than polybag capacity. Short version: it’s packed really well.