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Shipping FAQ Mugs

WHEN WILL MY ORDER SHIP?

We hustle! But it still takes 1-2 business days to prepare your order for shipping.

HOW LONG WILL SHIPPING TAKE?

Alas, this pandemic has been rough on shipping carriers around the world. Below are our typical shipping times but we are being told by our shipping partners to expect additional delays.

USA

Shipping takes 5 - 7 business days (note: Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take an additional 7 – 12 business days)

Canada

Shipping takes 10 - 15 business days

International*

Shipping takes 10 - 30 business days

*Please note: we ship everywhere in the world except Belarus, Burundi, Central African Republic, Cuba, Iran, Libya, North Korea, Somalia, Sudan, Syria, and Zimbabwe.

WHO HANDLES THE SHIPPING?

My mugs are shipped via UPS.

CAN I PAY FOR FASTER SHIPPING?

You bet. After you click on CHECK OUT, you’ll be prompted to fill in your shipping address. After that, you’ll see a drop-down menu under DELIVERY. Depending on your shipping address, you should see a few shipping options.

WHY ARE YOUR PRODUCTS SO PRICEY?

All of the items in my shop are “printed on demand,” which means the blank mugs, tote bags, journals and calendars sit patiently in a warehouse waiting for someone lovely like you to want to buy one. A few minutes after you hit PAY NOW, the design you chose is printed right on that blank item and it starts to make its way to wherever you are in the world. It’s pretty magical, really, and also not as cheap as Walmart. But cuter, right? And you get to support a small business, which is definitely very good karma.

CAN YOU SHIP TO P.O. BOXES?

Absolutely.

WILL I BE ABLE TO TRACK MY SHIPMENT?

Yes, you’ll be given a tracking number. Kindly note, we are not responsible for any additional customs tariffs or charges that your country imposes on your package, nor can we predict what they might be.

HOW IS MY MUG PACKAGED?

Shipped in a cardboard box with crash-lock base and inner fitting inserts that provide extra protection and safe transportation. Short version: it’s packed really well.